Cook Out

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience of our website for all patrons and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website is conformant with WCAG 2.1 Level AA.

Improvement Process

We are making ongoing improvements to achieve full compliance with WCAG 2.1 Level AA. We are prioritizing conformance for the most important workflows for patrons of our restaurants such as finding locations and reviewing our menus and pricing. In situations where our website presents a barrier to obtaining information, we are committed to providing support through other means using the contact information below.

Questions and Feedback

We welcome your feedback regarding the accessibility of the website. If you were unable to obtain information about our restaurant(s) due to an accessibility barrier, we also encourage you to contact us so we can provide you with the information in another way.

We strive to respond to all feedback and questions within five business days of receipt.

Please use one of the following communication channels for accessibility-related questions:

Fresh Shakes Burgers Bbq Neon
Our Guarantee
Cook Out cares about the quality of both its food and service. If you were not 100% satisfied with your recent experience, please call 1-866-547-0011 to speak with one of our customer service representatives. We would love to hear about your experience and follow up with you from there.