Cook Out

Privacy Policy

We value the privacy of our customers and visitors. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We may collect and process the following data about you:

  1. Personal Data: This includes information you provide when you make a reservation, sign up for our newsletter, or contact us. Examples include your name, email address, phone number, and any other details you choose to provide.
  2. Usage Data: We may automatically collect information about how you use our website, such as your IP address, browser type, the pages you visit, and the time and date of your visit.
  3. Mobile / SMS Terms or Service and Disclaimer: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message (our message frequency may vary). Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information.

    Types of messages you can expect to receive:
    Customers and Guests: Updates and feedback regarding your questions concerns and comments.
    Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
    Employees and Vendors: Dispatch/Corporate logistical communication of tasks and service order assignments to service technicians and/or vendors.

2. How We Use Your Information

We use the information we collect:

  • To process reservations.
  • To send you our newsletter if you’ve opted in.
  • To respond to inquiries or feedback.
  • To improve our website and services.
  • For any other purpose with your consent.

3. Disclosure of Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Cookies

Our website may use cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

5. Your Choices

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your reservations or our ongoing business relations.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.

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Our Guarantee
Cook Out cares about the quality of both its food and service. If you were not 100% satisfied with your recent experience, please call 1-866-547-0011 to speak with one of our customer service representatives. We would love to hear about your experience and follow up with you from there.